Account Management

Manage your finances with proficiency and precision.

Take control of your financial destiny with our handbook on account management. Dive into the intricacies of opening new accounts, securing essential details and optimizing your financial transactions for maximum efficiency.

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Add Account

Please select Web or Mobile version:

Web App

Adding an Account via Web App

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The following steps are applicable for both Fiat and Crypto account types:

1. Log in to your account.

2. From the dashboard located on the left side of your screen, select [Accounts].

3. Locate the currency you wish to add from the [Available accounts].

   

4. Simply click on the icon to add it to your collection.

   

5. The account will immediately appear in the [My accounts] section.

So effortless, isn't it?

Please note that only users who have completed the verification process are eligible to open accounts on our platform.

Mobile App

Adding an Account via Mobile App

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The following steps are applicable for both Fiat and Crypto account types:

1. Log in to your Wallex Neo App .
2. Navigate to the [Dashboard] section, located in the bottom left corner of your screen.

3. Select [All accounts] positioned just below your balance.

4. Locate the currency you wish to add from the [Available accounts].

5. Simply click on the icon to add it to your collection.
6. The account will immediately appear in the [My accounts] section.

   

So effortless, isn't it?

Please note that only users who have completed the verification process are eligible to open accounts on our platform.

Tips

Tips & Recommendations

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To explore the range of currencies and networks we support, please visit our website page here.

Make sure the currencies you're interested in are listed.

Close Account

Want to close account?

At present, our platform does not offer the ability to close your accounts. There is no additional fee associated with the number of open accounts in your profile.

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Considering profile closure? Click here for details.

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Need assistance? Contact our Experts here.