> For the complete documentation index, see [llms.txt](https://experience.wallex.global/neobanking/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://experience.wallex.global/neobanking/manage/profile-management/how-to-delete-my-account.md).

# How to Delete my Account?

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Before proceeding with the closure of your profile, we kindly recommend ensuring that all account balances are equal to 0.00!
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If you delete your account, you will no longer be able to sign in. \
Deleting your account is a permanent and non-recoverable action!
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***

### To delete your profile, follow these steps:

1. **Log in** to your account.
2. Navigate to the top right corner and click on the **profile icon** <img src="/files/617cLDA26eGg4xoWKsvN" alt="" data-size="line">.
3. Select **\[Profile Settings]**.
4. Make sure that you are in **\[General]** section.
5. Click on the **\[Delete Account]** button to initiate profile deletion.
6. Confirm your request by clicking **\[Confirm Account Closure]** button.

***

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Need assistance? Contact our Experts [here](/neobanking/contact-our-experts.md).
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