# Starting Point
Verifying your identity is essential for unlocking the full functionalities offered by our platform.
{% tabs %}
{% tab title="Web App" %}
### Verify your Identity
***
1. [Log in](https://app.wallex.global/auth/sign-in) to your account.
2. Navigate to the top right corner and click on the **profile icon** .
3. Locate the **\[Unverified]**icon and click on it.
4. The pop-up window will appear on your screen and you can **start the process**.
***
* You can also verify your status by clicking on **\[Profile settings]** and then navigating to the **\[KYC]** section.
* If you attempt to open an account, a pop-up window will appear on your screen. Simply click on the **\[Go to KYC]** button.
{% hint style="success" %}
After completing the steps, the status will turn green, showing **\[Verified]**
{% endhint %}
{% endtab %}
{% tab title="Mobile App" %}
### Verify your Identity
***
1. Log in to your Wallex Neo App .
2. Go to the **\[Dashboard]** section, located in the bottom left corner of your screen.
3. Navigate to the top right corner and click on the **profile icon** .
4. Locate the **KYC Verification** and click on **\[Unverified]**button.
5. The pop-up window will appear on your screen and you can **start the process**.
***
If you attempt to open an account, a pop-up window will appear on your screen. Simply click on the **\[Go to KYC]** button.
{% hint style="success" %}
After completing the steps, the status will turn green, showing **\[Verified]**
{% endhint %}
{% endtab %}
{% endtabs %}
{% hint style="warning" %}
Initiating company verification follows the same process, with differences in the required documentation.
{% endhint %}
{% hint style="info" %}
Looking for guidance? Our [verification tutorial](https://experience.wallex.global/neobanking/verification) offers step-by-step assistance.
{% endhint %}
{% hint style="info" %}
Need help? Reach out to our Experts [here](https://experience.wallex.global/neobanking/contact-our-experts).
{% endhint %}
.
3. Locate the **\[Unverified]**.png?alt=media&token=12c61d5c-79eb-4ccd-92ea-6ce38d66d46f)
icon and click on it.
{% endhint %}
{% endtab %}
{% tab title="Mobile App" %}
### Verify your Identity
***
1. Log in to your Wallex Neo App 
.
2. Go to the **\[Dashboard]** section, located in the bottom left corner of your screen.
3. Navigate to the top right corner and click on the **profile icon** 