> For the complete documentation index, see [llms.txt](https://experience.wallex.global/neobanking/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://experience.wallex.global/neobanking/wallex-neo-app.md).

# Wallex Neo App

Manage both fiat and crypto assets in one account for your daily spending needs. \
Pay and get paid, exchange & swap, and issue your prepaid card which lets you spend globally in fiat and crypto.

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## Neobanking<mark style="color:blue;">.</mark> <a href="#configure-your-application-in-just-a-few-simple-steps-1" id="configure-your-application-in-just-a-few-simple-steps-1"></a>

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Unlock the world of Wallex Neobanking App with a quick QR Code scan.

<figure><img src="/files/19ncQXevD4oeaSlbPBrs" alt=""><figcaption><p>Neobanking App Overview</p></figcaption></figure>

***

**Configure your application in just a few simple steps:**

1. **Scan** the QR Code (iOS or Android).
2. **Download** the App to your device.
3. **Install** the App.
4. **Log in** to your profile or complete the Sign-Up process.

<figure><img src="/files/mx196hKSTEXK7UWgtoWD" alt=""><figcaption><p>Download Now: iOS and Android</p></figcaption></figure>

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Your setup is completed!
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### For installation issues:

1. Check device compatibility.
2. Ensure sufficient storage space.
3. Clear cache and retry installation.

### For updating:

1. Navigate to the App Store (iOS) or Google Play (Android).
2. Find our App.
3. Click **\[Update]** to ensure the latest version.
4. Clear cache if facing performance issues.
   {% endtab %}
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{% hint style="info" %}
Need assistance? Contact our Experts [here](/neobanking/contact-our-experts.md).
{% endhint %}