# Wallex Neo App

Manage both fiat and crypto assets in one account for your daily spending needs. \
Pay and get paid, exchange & swap, and issue your prepaid card which lets you spend globally in fiat and crypto.

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## Neobanking<mark style="color:blue;">.</mark> <a href="#configure-your-application-in-just-a-few-simple-steps-1" id="configure-your-application-in-just-a-few-simple-steps-1"></a>

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Unlock the world of Wallex Neobanking App with a quick QR Code scan.

<figure><img src="/files/19ncQXevD4oeaSlbPBrs" alt=""><figcaption><p>Neobanking App Overview</p></figcaption></figure>

***

**Configure your application in just a few simple steps:**

1. **Scan** the QR Code (iOS or Android).
2. **Download** the App to your device.
3. **Install** the App.
4. **Log in** to your profile or complete the Sign-Up process.

<figure><img src="/files/mx196hKSTEXK7UWgtoWD" alt=""><figcaption><p>Download Now: iOS and Android</p></figcaption></figure>

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Your setup is completed!
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### For installation issues:

1. Check device compatibility.
2. Ensure sufficient storage space.
3. Clear cache and retry installation.

### For updating:

1. Navigate to the App Store (iOS) or Google Play (Android).
2. Find our App.
3. Click **\[Update]** to ensure the latest version.
4. Clear cache if facing performance issues.
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{% hint style="info" %}
Need assistance? Contact our Experts [here](/neobanking/contact-our-experts.md).
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```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
