Smart Custody
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  • Welcome
  • Product Introduction
  • Get Started
    • Account Creation
  • Verification
    • Need Assistance?
      • Starting Point
      • Common Rejection Causes
      • Proof of Address (POA)
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  • Smart Custody App
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  • Wallex Card
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      • How to Activate my Card?
      • How to Top-Up my Card with Crypto?
      • Can I Have Multiple Wallex Cards?
    • Common Card Issues
      • Why Did my Card Deposit Fail?
      • What if I Forget my PIN?
      • How to Increase my Limits?
      • How do I get a Refund from a Merchant?
      • Why did my Transaction Fail?
  • Earn & Savings
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      • Settings & Preferences
        • Reference Currency
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      • Auto-Conversion
  • Access Issues
    • How to Reset my Password?
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  • Security
    • Account Security
    • Passcode & BiometricID
    • Hacked Account
  • Terms & Policies
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  1. Security

Passcode & BiometricID

Passcode and Biometric login utilize a combination of a personal identification number and unique physical characteristics to verify your identity.

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Last updated 1 year ago

Integrating PIN (Passcode) and biometric authentication into your account can enhance user experience while ensuring protection against unauthorized access. We'll guide you through the straightforward process of enabling PIN (Passcode) and biometric login for your App.


To configure, follow these steps:

  1. Log in to your account.

  2. Make sure that you are in main section.

  3. Navigate to the top right corner and click on the Settings icon .

  4. Click on the [Passcode] field.

  5. Activate Passcode and Touch ID/Face ID by toggling the switch buttons.

  6. After completing the process, you will be able to log in by entering your Passcode or clicking on the [Biometric Login] button.

Ready to use!

Need assistance? Contact our Experts .

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Smart Custody Passcode & BiometricID