# Proof of Address (POA)

### What is Proof of Address (POA)? 

Proof of Address (POA) serves as validation that an individual genuinely resides at the location they claim. Typically, this verification process involves the submission and assessment of documents, such as utility bills or bank statements, which traditionally require manual or semi-automated review.

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### How to verify my Proof of Address?

{% hint style="success" %}
**Here are some of the best practices and recommendations for address verification:**

* **Gather Documents:** Collect the necessary documents that serve as proof of your current address. Commonly accepted documents include utility bills (electricity, water, gas) or bank statements. Ensure the documents are recent, within the last three months, and display your name and current address.
* **Check Document Validity:** Ensure they are not expired and contain accurate information.
* **Prepare for Submission:** Organize the documents you've gathered for easy submission. Submitting digital copies, ensure they are scanned or photographed with all four corners and saved in a format accepted (e.g. PDF).
* **Upload Documents:** Follow the prompts to upload the proof of address documents to the verification portal. If submitting physical copies, you may need to scan or take photos of the documents and upload them. If submitting digital copies, you can directly upload the files from your device.
* **Verify Information:** Review the information you've provided for accuracy before final submission. Ensure that the documents you've uploaded contain your name and current address as required.
  {% endhint %}

<details>

<summary>List of Eligible Neobanking Platforms</summary>

* :flag\_ar: Argentina - Reba, Openbank, Brubank
* :flag\_au: Australia - ubank, Up
* :flag\_az: Azerbaijan - Leobank, Unibank
* :flag\_bh: Bahrain - ila bank
* :flag\_br: Brazil - c6 bank, Nubank, Neonbank, Banco Original
* :flag\_cz: Czech Republic - Air Bank
* :flag\_dk: Denmark - Lunar Bank
* :flag\_fi: Finland - Klarna
* :flag\_fr: France - Ma French Bank, Boursorama, N26
* :flag\_de: Germany - Bunq, C24, Fidor
* :flag\_gt: Guatemala - Inter Banco
* :flag\_hk: Hong Kong - Livi Bank, Mox, ZA Bank
* :flag\_in: India - digibank by DBS
* :flag\_id: Indonesia - Bank Aladin Syariah, Bank Neo Commerce, Seabank, TMRW by UOB
* :flag\_ie: Ireland - First Direct
* :flag\_it: Italy - Illimity, WeBank, Widiba
* :flag\_kw: Kuwait - Nomo
* :flag\_mx: Mexico - Hey Banco, Albo
* :flag\_nl: Netherlands - Knab
* :flag\_ng: Nigeria - Kuda, Sparkle, VBank, VULTe
* :flag\_ph: Philippines - Tonik Bank
* :flag\_pl: Poland - Sygnum Bank
* :flag\_pt: Portugal - Moey
* :flag\_za: South Africa - Tyme Bank
* :flag\_lk: Sri Lanka - FriMi
* :flag\_tr: Turkey - Enpara
* :flag\_ua: Ukraine - Monobank
* :flag\_ae: United Arab Emirates - Al Maryah Community Bank
* :flag\_gb: United Kingdom - Revolut, Kroo, Monzo, Starling Bank
* :flag\_us: USA - Piermont, Varo, Discover

</details>

***

### Not Acceptable Documents

{% hint style="warning" %}
**The following documents are not accepted for verification:**

* **Screenshots:** Screenshots of bills or statements are not accepted as they can be easily altered and lack authenticity.
* **Mobile Phone Bills:** Mobile phone bills are not accepted due to their frequent use as fraudulent documents and difficulty in verification.
* **Medical Bills:** Medical bills are not accepted as proof of address due to privacy concerns and lack of relevance to residential address verification.
* **Receipts or Insurance Statements:** Receipts or insurance statements are not accepted as they do not provide adequate proof of residence and are often temporary in nature.
* **Certificates of Residence:** Certificates of residence are not accepted as they may not accurately reflect the current address or may be easily fabricated.
  {% endhint %}

***

{% hint style="info" %}
Need help? Reach out to our Experts [here](/smart-custody/contact-our-experts.md).
{% endhint %}


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