System Status

Stay informed about planned and unplanned outages.

Wallex Global Infrastructure Overview

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Here, we keep you informed about any incidents affecting our products, including both scheduled maintenance and unexpected outages.

Neobanking

Neobanking

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Service	Status
Wallex Global Website	Operational
Neobanking Web App	Operational
Neobanking Mobile App	Operational
Sign Up & Log In	Operational
Verification	Operational
Wallex Card Issuance	Operational
Wallex Card Top-Up	Under Maintenance
Wallex Card Payments	Operational
Fiat Transfers	Operational
Account Top-Up by Card	Operational
Buy Crypto by Card	Operational
Crypto Transfers	Operational
Exchange	Operational
Savings	Operational
NFT	Beta
WX-Credit	Operational
Wealth Management	Under Development

Custody Pro

Smart Custody

Self Custody

Prime Corporate

Prime Private

Status Guide

Operational The service is functioning normally without any reported issues.

Beta

The system is operational for gathering feedback and making improvements before the main launch.

Partial Outage Some services or features are experiencing disruptions, but overall functionality of the service remains available.

Degraded Performance The service is operational but may be slower or less responsive than usual.

Major Outage Significant portions or all of the service are unavailable, affecting overall functionality.

Under Development Features or services are actively being worked on and will be released soon for use.

Under Maintenance The service is temporarily unavailable due to scheduled maintenance activities aimed at improving performance or applying updates.

Need assistance or have an incident or bug to report? Reach out to our representatives here.