Contact our Experts

From troubleshooting to guidance, our team is here to provide the assistance you need.

The advantage of our Live Chat support system lies in the ability to deliver personalized engagement to the individual and corporate needs and preferences of each customer. This approach allows our experts to offer customized recommendations and assistance.

Website

Initiate contact with our agents via our Custody Pro website

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1. Open our site - https://wallex.global/custody-pro

2. Look for the live chat icon positioned in the bottom right corner of the screen and click on it.

3. The pop-up window will appear and then you can send us a message.

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.

Web App

Initiate contact with our agents via Custody Pro Web App

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1. Open Custody Pro Web App site - https://app.pro.wallexcustody.com/
2. Look for the live chat icon positioned in the bottom right corner of the screen and click on it.
3. The pop-up window will appear and then you can send us a message.

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.

Mobile App

Initiate contact with our agents via our Custody Pro App

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1. Open our Wallex Custody Pro App .
2. From your [Dashboard], navigate to the [Services] section by scrolling down.

3. Locate and select [Support] from the available options.

4. The Live Chat window will appear and then you can send us a message.

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.

Email

Should you require an official email correspondence with our experts, please contact us using the following email addresses:

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.