Withdrawals
Sending a Crypto Transfer
WallexPay makes it easy to send cryptocurrencies securely and efficiently to external wallets. Whether you're making a payment, sending funds to an exchange, or transferring to another personal wallet, you can do it all directly from your WallexPay account.
Important: Sending Crypto to the incorrect wallet or a different network will lead to permanently losing the asset. Always double-check before executing the crypto operation.
Steps:
Log in to Your WallexPay Account Access your account at https://wallexpay.io/login and navigate to the "Wallet" section.
Click on “Withdrawal” Select the "Withdrawal" option next to the cryptocurrency you wish to withdraw (e.g., BTC, ETH, etc.).
Enter the Withdrawal Address and Select the Network Paste the recipient wallet address carefully. Choose the appropriate blockchain network (e.g., Bitcoin, BNB Smart Chain, etc.) depending on the available options for the selected crypto.
Enter or Select the Amount Specify the amount you want to withdraw manually, or use quick shortcuts like 25%, 50%, 75%, or 100% of your available balance.
Review and Confirm the Details Double-check the wallet address, network, and amount to avoid irreversible errors.
Press “Submit” to Finalize the Withdrawal Click "Submit" to process your request.
Tip: Always ensure the selected network is supported by the recipient wallet to avoid loss of funds.
Sending a Fiat Transfer
Wallex Pay allows you to easily withdraw your fiat balance, such as EUR, directly to your linked bank account. Whether you're cashing out profits or transferring funds for business needs, the process is simple, secure, and fully compliant.
Steps:
Log in to Your WallexPay Account Access your account at https://wallexpay.io/login and navigate to the "Wallet" section.
Click on “Withdrawal” In the Wallet section, select the "Fiat" currencies and then click the "Withdraw" button next to your EUR balance.
Select a Bank Account for Withdrawal Choose from your saved bank accounts.
Enter or Select the Withdrawal Amount Input the amount you'd like to withdraw manually, or use the quick selection buttons: 25%, 50%, 75%, or 100% of your available balance.
Review the Withdrawal Details Double-check the bank account, amount, and any applicable fees before submitting.
Submit the Request Click Submit to finalize the withdrawal.
Note: Bank processing times may vary. Ensure your bank details are correct and up-to-date to avoid delays.
Crypto Tips to Avoid Delays
Choose the right network: Always select the correct blockchain network supported by the recipient to avoid lost funds.
Verify the address: Double-check the withdrawal address — crypto transactions are irreversible.
Mind the minimums & fees: Ensure the amount meets the minimum withdrawal limit and that you have enough balance to cover network fees.
Use whitelisted addresses (if available): Add frequently used addresses to your trusted list for quicker and safer withdrawals.
Monitor the blockchain: After initiating the withdrawal, you can track progress using the transaction hash (TXID).
Fiat Tips to Avoid Delays
Ensure correct bank details: Double-check your IBAN, SWIFT code, and account name — incorrect info may lead to rejected or delayed transfers.
Check withdrawal limits: Make sure your requested amount falls within your current daily/monthly withdrawal limits.
Be aware of cut-off times: Some fiat withdrawals, especially via SEPA or SWIFT, are processed only during business hours or weekdays.
Watch for compliance checks: Larger or unusual transactions may require manual review or additional KYC verification.
Allow for processing time: Depending on the bank and region, fiat withdrawals may take 1–5 business days to settle.
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