Contact our Experts

From troubleshooting to guidance, our team is here to provide the assistance you need.

The advantage of our Live Chat support system lies in the ability to deliver personalized engagement to the individual and corporate needs and preferences of each customer. This approach allows our experts to offer customized recommendations and assistance.

Web App Ticket

Initiate contact with our agents via our internal Ticketing System

---

1. Sign in to your account to securely send messages and protect your personal information.

2. Open Wallex Pay support link - https://wallexpay.io/support

3. Navigate to the Side Menu and press [Help] button.

   

4. Click the top right button [Create] to start a new conversation, or continue an existing chat.

   

5. In case you click the [Create] button, please provide the subject of the error/issue and detailed information so our agents can assist you effectively.

6. Finally, press the [Submit] button to send your ticket to the queue.

   

To receive the best support possible, please ensure that you provide all relevant details regarding your request before submitting your inquiry.

Contact Us

Should you require an official correspondence with our experts, please contact us using the following links located in the footer of our website - https://wallexpay.io/

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.