> For the complete documentation index, see [llms.txt](https://experience.wallex.global/wallex-pay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://experience.wallex.global/wallex-pay/security/two-factor-authentication-2fa.md).

# Two-Factor Authentication (2FA)

The mechanics behind its operation.

{% tabs %}
{% tab title="Introduction" %}

### What is Two-Factor Authentication (2FA)?

***

In the ongoing battle against cyber threats, the importance of robust authentication mechanisms cannot be overstated. Two-Factor Authentication (2FA) has emerged as a powerful tool in the arsenal of cybersecurity measures, providing an additional layer of protection beyond traditional password-based systems.

Two-Factor Authentication (2FA) relies on the generation of unique, time-sensitive codes for verifying user identity. These codes typically consist of six digits and are valid for a short duration, usually 30 or 60 seconds.
{% endtab %}

{% tab title="2FA Setup" %}

### How to Configure Two-Factor Authentication (2FA)?

***

#### Configuring two-step authentication with Google Authenticator:

1. [**Log in**](https://wallexpay.io/login) to your account.
2. Select "**Security"** from the Side menu.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FPUbzZRbmKCvE53CsS08P%2F2FA_1_v1.png?alt=media&amp;token=9a194ffc-c530-4f31-8d90-bf94ab56cf29" alt=""><figcaption></figcaption></figure>
3. Click the \[**Enable]** button next to the Google Authentication option.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FASVBGUfCham6PUPuPLQo%2F2FA_2_v1.png?alt=media&amp;token=aa644106-3907-489d-9448-9f7fcda69896" alt=""><figcaption></figcaption></figure>
4. Install/Open your [Authenticator App](/wallex-pay/security/two-factor-authentication-2fa.md#authenticator-apps) and scan the QR Code displayed on the screen.
5. Enter the OTP code into the provided fields.
6. After entering the code, click the \[**Verify]** button.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FXfnaBXFkyYuRme1r1TVH%2F2FA_4_v3.png?alt=media&amp;token=0fa1abd2-99b2-42b4-b6d3-1abcd53d142b" alt=""><figcaption></figcaption></figure>
7. Once enabled, logging into the account will require not only the correct password but also inputting the 6-digit verification code generated for Two-Factor Authentication.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FsVN17y3fyGS5fFwczYa1%2F2FA_4_v1.png?alt=media&amp;token=39b825a1-6327-40be-bc44-9882e92f2f9e" alt=""><figcaption></figcaption></figure>

***

#### Configuring two-step authentication with Email Verification:

1. [**Log in**](https://wallexpay.io/login) to your account.
2. Select "**Security"** from the Side menu.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FPUbzZRbmKCvE53CsS08P%2F2FA_1_v1.png?alt=media&amp;token=9a194ffc-c530-4f31-8d90-bf94ab56cf29" alt=""><figcaption></figcaption></figure>
3. Click the \[**Enable]** button next to the Email Verification option.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FiJKLVQ9eAnhVc15eCY3G%2F2FA_2_v2.png?alt=media&amp;token=da5cb5f3-24cc-4af3-8052-2e0f9a3e4a84" alt=""><figcaption></figcaption></figure>
4. Then, you will then receive a confirmation message indicating successful activation.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FArkbpbIxAfyIpV0tybUQ%2F2FA_3_v2.png?alt=media&amp;token=09d15165-67d1-4cbd-a230-8719ba671450" alt=""><figcaption></figcaption></figure>
5. Once enabled, logging into the account will require not only the correct password but also inputting the 6-digit verification code generated for Two-Factor Authentication.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FVn7ebL47ZycnRwoB46Uy%2F2FA_5_v2.png?alt=media&amp;token=af7822d4-f2e8-4334-a9c2-0d3540abc4ee" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
It's crucial to save and securely store your QR Code and Secret Code as it serves as a crucial backup in case you need to reconfigure your authenticator app or set up 2FA on a new device.
{% endhint %}
{% endtab %}

{% tab title="2FA Reset" %}

### How can I Disable my Two-Factor Authentication (2FA)?

***

#### To reset your two-step verification with Google Authenticator, please follow the steps described below:

1. [**Log in**](https://wallexpay.io/login) to your account.
2. Select "**Security"** from the Side menu.
3. Click the \[**Disable]** button next to the Google Authentication option.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FHzWQBGfkNH1Dkv8W7JDD%2F2FA_Disable1_v1.png?alt=media&amp;token=0f40b8cd-c438-421f-946c-62117ef53aab" alt=""><figcaption></figcaption></figure>

***

#### To reset your two-step verification with Email Verification, please follow the steps described below:

1. [**Log in**](https://wallexpay.io/login) to your account.
2. Select "**Security"** from the Side menu.
3. Click the \[**Disable]** button next to the Email Verification option.

   <figure><img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FmgJt24TNsRfuoh1G56A6%2F2FA_Disable2_v1.png?alt=media&amp;token=9f969695-f66e-427d-9ccc-479b12b9dff9" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Note:** We highly recommend enabling two-step verification for an additional layer of security. This helps protect your account from unauthorized access and potential fraud.
{% endhint %}
{% endtab %}

{% tab title="Authenticator Apps" %}

### List of Recommended Apps for Two-Factor Authentication (2FA)

***

1. **Google Authenticator** <img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FRla8YUIlay3ZpJlKPAzX%2Fimage.png?alt=media&amp;token=83dbb044-fb94-4a28-97eb-c830b5b315f3" alt="" data-size="line">
   * Developed by Google, this app is widely recognized for its simplicity and reliability.
   * Offers time-based one-time passwords (TOTP) for generating 6-digit verification codes.
   * Works across various platforms and supports multiple accounts.
2. **Authy** <img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FN5ag3UuJD0mNpjyRCZLT%2Fimage.png?alt=media&amp;token=b34f0286-4e21-4ab8-ab29-ad562c614ee0" alt="" data-size="line">
   * Authy is known for its user-friendly interface and advanced features.
   * Provides cloud backup and multi-device synchronization, ensuring accessibility and continuity.
3. **Microsoft Authenticator** <img src="https://1142835967-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPfEtlmnMRtZbJVA2hjEe%2Fuploads%2FcWoFhGpz53lYIYRSF2g9%2Fimage.png?alt=media&amp;token=0068cadf-f725-4539-8b95-5c015725bf36" alt="" data-size="line">
   * Microsoft Authenticator offers an authentication experience for Microsoft accounts and third-party services.
   * Users can easily authenticate their accounts and support push notifications for added convenience.
     {% endtab %}
     {% endtabs %}
