Manage Personal Info

Stay Current: Manage your profile information for optimal performance.

Data Changes: Update and modify crucial details like:

Name Change

Name Change Instructions

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1. Log in to your account.

2. Navigate to the top left corner and click on the tree dots.

3. Select [My Profile].

4. Input the new name you wish to use on your profile.

5. Click on the [Submit] button to update your information.

6. You will receive a confirmation message once the change is complete -

Email Change

Email Change Instructions

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For security reasons, any modifications to your email address must be requested through our Customer Experience Team. This ensures proper verification and safeguards your account information.

Initiate it with a quick message to our dedicated team of specialists here.

Password Change

Password Change Instructions

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1. Log in to your account.

2. Navigate to the top left corner and click on the tree dots.

3. Select [My Profile].

4. Input the current password in the first field.

5. Then, your new password you wish to use on your profile.

6. Click on the [Submit] button to update your information.

7. You will receive a confirmation message once the change is complete -

Country Change

Country Change Instructions

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1. Log in to your account.

2. Navigate to the top left corner and click on the tree dots.

3. Select [My Profile].

4. Change the country you wish to use on your profile from the dropdown menu.

5. Click on the [Submit] button to update your information.

6. You will receive a confirmation message once the change is complete -

For full compliance with our KYC/AML regulations, our experts may request further details. You may need to complete our Verification Typeform, providing the necessary information and documents. Your cooperation is appreciated in ensuring the security and integrity of our platform.

Need assistance? Contact our Experts here.