Contact our Experts
From troubleshooting to guidance, our team is here to provide the assistance you need.
The advantage of our Live Chat support system lies in the ability to deliver personalized engagement to the individual and corporate needs and preferences of each customer. This approach allows our experts to offer customized recommendations and assistance.
Initiate contact with our agents via our Neobanking website
- Open our site - https://wallex.global/neobanking 
- Look for the live chat icon  positioned in the bottom right corner of the screen and click on it. positioned in the bottom right corner of the screen and click on it.
- The pop-up window will appear and then you can send us a message. 

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.
Initiate contact with our agents via Neobanking Web App
- Open Neobanking Web App site - https://app.wallex.global/ 
- Look for the live chat icon  positioned in the bottom right corner of the screen and click on it. positioned in the bottom right corner of the screen and click on it.
- The pop-up window will appear and then you can send us a message. 

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.
Initiate contact with our agents via our Wallex Neo App
- Open our Wallex Neo App  . .
- From your [Dashboard], navigate to the [Services] section by scrolling down. 
- Locate and select [Support] from the available options. 
- The Live Chat window will appear and then you can send us a message. 
To receive the best support possible, please provide your email address or additional details before submitting your inquiry.
Should you require an official email correspondence with our experts, please contact us using the following email addresses:

To receive the best support possible, please provide your email address or additional details before submitting your inquiry.
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