Wallex APP
Sign InSign Up
English
English
  • Welcome
  • Product Introduction
  • Get Started
    • Account Creation
  • Verification
    • Need Assistance?
      • Starting Point
      • Common Rejection Causes
      • Proof of Address (POA)
      • Pending Verification
      • Session Expired?
      • List of Prohibited Countries
  • Wallex APP
  • Deposits
  • Withdrawals
  • Buy & Sell
  • Wallex Card
    • Card Ordering
    • Card Usage and Services
      • How to Activate my Card?
      • How to Top-Up my Card with Crypto?
      • Can I Have Multiple Wallex Cards?
    • Common Card Issues
      • Why Did my Card Deposit Fail?
      • What if I Forget my PIN?
      • How to Increase my Limits?
      • How do I get a Refund from a Merchant?
      • Why did my Transaction Fail?
  • Buy Crypto by Card
  • Earn & Savings
  • WX-Credit
    • Loan Health in WX-Credit
    • WX-Credit vs Traditional Loan
  • Payments
  • Rewards
  • Assets
  • Fees & Limits
  • Manage
    • Profile Management
      • Email Confirmation
      • How to Delete my Account?
      • Settings & Preferences
        • Reference Currency
        • Auto-Conversion Setup
        • BiometricID Login
        • Profile Picture
        • Language
    • Account Management
      • Account Services
      • Account Statement
      • Auto-Conversion
  • Access Issues
    • How to Reset my Password?
    • Why my Account is Blocked/Suspended?
  • Security
    • Account Security
    • Two-Factor Authentication (2FA)
    • Hacked Account
  • Terms & Policies
    • Policies
    • Terms & Conditions
    • Wallex's Risk Disclosure Statement
    • Security Policy
  • Account Rules
  • Business Hours & Holidays
  • System Status
  • Contact our Experts
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System Status

Stay informed about planned and unplanned outages.

Wallex APP Infrastructure Overview


Here, we keep you informed about any incidents affecting our products, including both scheduled maintenance and unexpected outages.

Wallex APP

Service
Status

Wallex APP Website

Operational

Wallex APP Web Application

Operational

Wallex APP Mobile Application

Operational

Sign Up & Log In

Operational

Verification

Operational

Wallex Card Issuance

Operational

Wallex Card Top-Up

Under Maintenance

Wallex Card Payments

Operational

Fiat Transfers

Operational

Account Top-Up by Card

Operational

Buy Crypto by Card

Operational

Crypto Transfers

Operational

Exchange

Operational

Savings

Operational

NFT

Beta

WX-Credit

Operational

Operational The service is functioning normally without any reported issues.

Beta

The system is operational for gathering feedback and making improvements before the main launch.

Partial Outage Some services or features are experiencing disruptions, but overall functionality of the service remains available.

Degraded Performance The service is operational but may be slower or less responsive than usual.

Major Outage Significant portions or all of the service are unavailable, affecting overall functionality.

Under Development Features or services are actively being worked on and will be released soon for use.

Under Maintenance The service is temporarily unavailable due to scheduled maintenance activities aimed at improving performance or applying updates.

PreviousBusiness Hours & HolidaysNextContact our Experts

Last updated 3 months ago

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