Profile Management

Stay Current: Manage your profile information for optimal performance.

Data Changes: Update and modify crucial details like:

Name Change

For Unverified Users:

1. Log in to your account.

2. Make sure that you are in main section.

3. Navigate to the top right corner and click on the Settings icon .

4. Click on the first field, where your name is displayed.

5. Input the new name you wish to use on your profile.

6. Tab on the [Update] button to save your information.

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For Verified Users:

If your profile is verified, any changes to your name must be requested through our Customer Experience Team.

Initiate it with a quick message to our dedicated team of specialists here.

Email Change

For Unverified Users:

1. Log in to your account.

2. Make sure that you are in main section.

3. Navigate to the top right corner and click on the Settings icon .

4. Click on the email field, where your current email is displayed.

5. Input the new email you wish to use on your profile.

6. Tab on the [Update] button to save your information.

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For Verified Users:

If your profile is verified, any changes to your email address must be requested through our Customer Experience Team.

Initiate it with a quick message to our dedicated team of specialists here.

Address Change

For Unverified Users:

1. Log in to your account.

2. Make sure that you are in main section.

3. Navigate to the top right corner and click on the Settings icon .
4. Click on the address field, where your current address is displayed.

5. Input the new address you wish to use on your profile.

6. Tab on the [Update] button to save your information.

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For Verified Users:

If your profile is verified, any changes to your email address must be requested through our Customer Experience Team.

Initiate it with a quick message to our dedicated team of specialists here.

Phone Number Change

For Unverified Users:

1. Log in to your account.

2. Make sure that you are in main section.

3. Navigate to the top right corner and click on the Settings icon .
4. Click on the phone number field, where your current mobile is displayed.

5. Input the new phone number you wish to use on your profile.

6. Tab on the [Update] button to save your information.

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For Verified Users:

If your profile is verified, any changes to your email address must be requested through our Customer Experience Team.

Initiate it with a quick message to our dedicated team of specialists here.

For full compliance with our KYC/AML regulations, our experts may request further details. You may need to complete our Verification Typeform, providing the necessary information and documents. Your cooperation is appreciated in ensuring the security and integrity of our platform.

Need assistance? Contact our Experts here.