# Profile Management

### Data Changes: Update and modify crucial details like:

{% tabs %}
{% tab title="Name Change" %}

### **For Unverified Users:**

1. **Log in** to your account.
2. Make sure that you are in **main** section.
3. Navigate to the top right corner and click on the **Settings icon** <img src="https://1664731349-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeeZwQp19m80hnHCqq6LJ%2Fuploads%2FXcBhtWzG0tKwVgl1qpQ6%2FSettings%20Icon.jpg?alt=media&#x26;token=9c3ecd6a-6db5-494e-925e-1ef9166e4b1d" alt="" data-size="line">.
4. Click on the **first field**, where your name is displayed.
5. Input the **new name** you wish to use on your profile.
6. Tab on the **\[Update]** button to save your information.

***

### **For Verified Users:**

If your profile is verified, any changes to your name must be requested through our Customer Experience Team.

{% hint style="info" %}
Initiate it with a quick message to our dedicated team of specialists [here.](https://experience.wallex.global/smart-custody/contact-our-experts)
{% endhint %}
{% endtab %}

{% tab title="Email Change" %}

### **For Unverified Users:**

1. **Log in** to your account.
2. Make sure that you are in **main** section.
3. Navigate to the top right corner and click on the **Settings icon** <img src="https://1664731349-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeeZwQp19m80hnHCqq6LJ%2Fuploads%2FXcBhtWzG0tKwVgl1qpQ6%2FSettings%20Icon.jpg?alt=media&#x26;token=9c3ecd6a-6db5-494e-925e-1ef9166e4b1d" alt="" data-size="line">.
4. Click on the **email field**, where your current email is displayed.
5. Input the **new email** you wish to use on your profile.
6. Tab on the **\[Update]** button to save your information.

***

### **For Verified Users:**

If your profile is verified, any changes to your email address must be requested through our Customer Experience Team.

{% hint style="info" %}
Initiate it with a quick message to our dedicated team of specialists [here.](https://experience.wallex.global/smart-custody/contact-our-experts)
{% endhint %}
{% endtab %}

{% tab title="Address Change" %}

### **For Unverified Users:**

1. **Log in** to your account.
2. Make sure that you are in **main** section.
3. Navigate to the top right corner and click on the **Settings icon** <img src="https://1664731349-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeeZwQp19m80hnHCqq6LJ%2Fuploads%2FXcBhtWzG0tKwVgl1qpQ6%2FSettings%20Icon.jpg?alt=media&#x26;token=9c3ecd6a-6db5-494e-925e-1ef9166e4b1d" alt="" data-size="line">.
4. Click on the **address field**, where your current address is displayed.
5. Input the **new address** you wish to use on your profile.
6. Tab on the **\[Update]** button to save your information.

***

### **For Verified Users:**

If your profile is verified, any changes to your email address must be requested through our Customer Experience Team.

{% hint style="info" %}
Initiate it with a quick message to our dedicated team of specialists [here.](https://experience.wallex.global/smart-custody/contact-our-experts)
{% endhint %}
{% endtab %}

{% tab title="Phone Number Change" %}

### **For Unverified Users:**

1. **Log in** to your account.
2. Make sure that you are in **main** section.
3. Navigate to the top right corner and click on the **Settings icon** <img src="https://1664731349-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeeZwQp19m80hnHCqq6LJ%2Fuploads%2FXcBhtWzG0tKwVgl1qpQ6%2FSettings%20Icon.jpg?alt=media&#x26;token=9c3ecd6a-6db5-494e-925e-1ef9166e4b1d" alt="" data-size="line">.
4. Click on the **phone number field**, where your current mobile is displayed.
5. Input the **new phone number** you wish to use on your profile.
6. Tab on the **\[Update]** button to save your information.

***

### **For Verified Users:**

If your profile is verified, any changes to your email address must be requested through our Customer Experience Team.

{% hint style="info" %}
Initiate it with a quick message to our dedicated team of specialists [here.](https://experience.wallex.global/smart-custody/contact-our-experts)
{% endhint %}
{% endtab %}
{% endtabs %}

{% hint style="warning" %}
For full compliance with our KYC/AML regulations, our experts may request further details. You may need to complete our Verification Typeform, providing the necessary information and documents. \
Your cooperation is appreciated in ensuring the security and integrity of our platform.
{% endhint %}

{% hint style="info" %}
Need assistance? Contact our Experts [here](https://experience.wallex.global/smart-custody/contact-our-experts).
{% endhint %}
