> For the complete documentation index, see [llms.txt](https://experience.wallex.global/smart-custody/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://experience.wallex.global/smart-custody/verification/need-assistance/starting-point.md).

# Starting Point

## Verify your Identity

Verifying your identity is essential for unlocking the full functionalities offered by our platform.

***

1. Log in to your Wallex Smart Custody App <img src="/files/daS3li0GBSli9gRFraPn" alt="" data-size="line">.
2. Go to the **\[Dashboard]** section, located in the bottom left corner of your screen.
3. Navigate to the top right corner and click on the **Settings icon** <img src="/files/crmq2NRsOdOQhRlM8XxC" alt="" data-size="line">.
4. Locate the **KYC Verification** and click on **\[Unverified]**<img src="/files/i9KKxPNQfiIKRkAM55s9" alt="" data-size="line">button.
5. The pop-up window will appear on your screen and you can **start the process**.<br>

   <div align="left"><figure><img src="/files/TVTG87IKFN0WMI1F9zL0" alt=""><figcaption></figcaption></figure></div>

***

If you attempt to open an account, a pop-up window will appear on your screen. Simply click on the **\[Go to KYC]** button.

{% hint style="success" %}
After completing the steps, the status will turn green, showing **\[Verified]**<img src="/files/GsHLQ68Hncy7bAFkRlUG" alt="" data-size="line">
{% endhint %}

{% hint style="warning" %}
Initiating company verification follows the same process, with differences in the required documentation.
{% endhint %}

{% hint style="info" %}
Looking for guidance? Our [verification tutorial](/smart-custody/verification.md) offers step-by-step assistance.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://experience.wallex.global/smart-custody/verification/need-assistance/starting-point.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.